Artificial intelligence (AI) is slowly becoming an everyday business tool. No, we don’t mean a robot bringing you coffee, but it’s a nice thought. We mean these handy business uses of automation and AI:
1. A smart assistant that responds to customers
You can call it a smart assistant or an AI chatbot, but businesses all around the world are starting to reap its benefits.
Customers can ask questions, and you won’t have to repeat the same answers to common queries every time, because you can just set up a smart assistant to answer them for you. This means that your customer service team will have more time to handle unexpected problems and other less frequent issues.
Also, since you’ll be able to reply quickly, you’ll keep your loyal customers. Remember that satisfied customers mean increased sales. What’s not to like?
2. Reduce your business admin
We use our smartphones for everything: the weather, music, and more. So, why are so many businesses still performing administrative tasks manually on things like spreadsheets or even paper?
AI can help you to do business more efficiently. Communication with a smart assistant is as easy as texting a friend on a smartphone. But, your new best friend, the smart assistant, will help you significantly by handling your admin requests so that you don’t have to.
3. Accounting smart assistant that manages expenses
Let’s face it; these tasks leave you with less time to focus on what’s really important, such as your passion for your business. Fortunately, smart accounting assistants are now able to manage everything from finances to employees.
Imagine running your business without having to dedicate so much time to file your expenses, or wait in line to talk to a customer services representative.
Not everyone wants or needs to be an accountant. Entrepreneurs often take on this practice without fully understanding it. That’s why accounting smart assistants that are programmed by specialists in that field are there to minimize the chance of human error and effortlessly complete your books.
4. An AI-enabled CRM for compiling data
Customer Relationship Management (CRM) solutions with AI in the software should be the next step you take in your business. This would help you better understand your market and your customers.
A staggering amount of start-ups fail because of a lack of market need or because of not communicating regularly with their customers. You need to make communication with customers a priority for your entire team.
AI can benefit businesses that are ready to take the risk. So why not be an early adopter? With the four methods mentioned above, you will ensure your business stays ahead of the competitors.
Many might imagine a future where robots completely replace the human workforce. However, AI experts claim that instead of replacing humans, robots should work alongside with them. Assigning mundane or dangerous tasks to robots leaves more time for humans to focus on more fulfilling jobs and therefore makes everyone more productive and satisfied.
If you need any help managing all these new tools, feel free to contact us!
