As a new entrepreneur, customer complaints can be disheartening, leading you to question your effectiveness and future as a business owner. A complaint may even make you so angry that you’re tempted to retaliate. Rather than accept defeat or lose your temper, reframe your mind to consider customer complaints as opportunities to learn and improve. […]

We describe spam as unwelcome advertising. The word has become such a part of our culture that we also use it outside of the online environment to describe a person who is too salesy in conversations – persistently pushing their product or service without being asked. As an entrepreneur, you may feel that you’ve earned […]

Making mistakes in life isn’t always a bad thing. From mistakes, we gain experience and learn important lessons. The same can be said about business. However, we shouldn’t mindlessly make mistakes or recklessly take risks expecting to gain wisdom. Your first goal should always still be to succeed. And to achieve that, you need to […]